Appointments
How to see your Doctor or other Health Professional
We have two systems to see your doctor:
Open Surgery each weekday morning. The Surgery opens at 8.30am. If you arrive before 10am you can almost always see a doctor, usually your own. You may have to wait as patients are seen in turn. Open Surgery can be very busy so, if you have complex problems, it would be better to make an appointment.
In order to ensure that there are enough appointments for patients with medically urgent problems, you may be asked whether your problem could be dealt with in a different way, for example, by seeing a nurse, by the doctor over the phone or by making a routine appointment.
By appointment. Please contact Reception for an appointment. This will normally be with your own doctor, but if you need to be seen urgently, this may not always be possible.
Health Visitors: A Health Visitor is available to see children under 5 years between 9am and 10am every weekday morning except Thursdays. If you have concerns about any of the following problems, please ask to see the Health Visitor:- Feeding or sleep problems, head lice, fever, diarrhoea, vomiting, rash/spots, thrush, constipation, sticky eyes or eczema.
Practice Nurses: Offer appointments each weekday between 8.30am and 5.30pm. Evening appointments are also available.
We positively encourage patients to see our Practice Nurses and take advantage of their considerable expertise in the management of long-term conditions, such as Asthma, COPD, Diabetes, Blood Pressure and Heart Disease. They can also give advice on contraception, including the morning after pill, and travel health.
Telephoning your Doctor
Where a face-to-face consultation is not necessary eg test results, advice or medication query, please contact Reception. A doctor or nurse will normally ring you back once they have finished surgery, usually over the lunchtime period, but sometimes this may not be until after afternoon surgery. If your problem is urgent, please make sure that you tell the receptionist who takes your call.