Whose Health is it Anyway?

Thank you to the many of you who took the time to provide your details.

For those of you who completed our short survey, thank you for letting us have your comments and ideas.

As promised, here is some more information on the Leys Health Centre Patient Participation Group (PPG). The PPG is a group of patients from whom the practice will seek advice about changes and improvements to its service. The more patients who belong to the group the better, as this should mean that the PPG reflects the different backgrounds and thoughts of the patient population as a whole.

We hope that the interest you showed by filling in the “blue form” means that you will be happy to be contacted by email a few times a year for your views, with your reply only taking only a very few minutes of your time.

What did the PPG survey show?

The most popular topic was ‘Improved Access to doctors’. This included comments about appointment times, appointment availability and appointments for people who work during the day.

Other popular topics were about having more time with your doctor and about weight management.

If you would like to see the full survey results, you can download these by clicking on the link below.

  View the results of our PPG Recruitment Survey

What is the practice doing in response to the PPG survey?

Next, the practice would like to carry out a much larger patient survey about the most popular topic – Improved access to doctors – and then agree a plan of action with the PPG by the end of March 2012.

(We hope to look at some of the other topics, or other new topics, next year.)

What do you want me to do now?

If you think that the approach the practice is taking is OK, then you do not need to do anything and we will carry on with the larger patient survey as described above.

However, if you have any comments about the initial PPG survey, its results or the practice’s approach to developing the larger practice survey, please let us know at Leys.PPG@nhs.net within the next 10 days.

What happens next?

Once the questionnaire for the larger practice survey is ready (in January), we will send this to the members of the PPG for comments and approval. This will then be distributed in February.

How will you contact me?

As most of those who filled in the “blue form” had an email address, we have chosen this as our main method of contact. However, news and updates from the PPG will be available on the practice notice-boards, on our website and (when possible) will be published in the Leys News.

What if I don’t want to be a part of the PPG?

If, at any time, you wish to opt out of receiving information about the PPG, then simply email the practice at Leys.PPG@nhs.net putting “ PPG no thanks” in the subject line (and your name and date of birth in the body of the email).

Thank you!

Please accept the practice’s thanks for your time and interest in giving your views and helping to develop the Leys Patient Participation Group.

Whose health is it anyway?

The Practice is still looking to recruit as many patients as possible to the Patient Participation Group to make our  PPG truly representative. If you are interested, please fill in our 'Tell Me More' form  (although, sadly, we are not able to accept further suggestions for topics for this year's patient survey.)

 Further information about what a PPG does and what it means for you the patient can be found on the "Initial Patient Group (PPG) Recruitment" tab on this page.

Whose Health is it Anyway?

We would like to know what you think about our surgery and staff and how we can improve our service to you.

To help us with this, we are setting up a Patient Participation Group (PPG ) - a group of patients whom the practice will talk to about changes and improvements at the practice.

In the first instance all you need to do is click on the red 'Tell Me More' link below and fill out the form with your email and mobile phone contact numbers by 11th November 2011. This does not commit you to anything, either now or in the future.

Please fill in our 'Tell Me More' form and make our 'Tell Me More'  PPG truly representative  

Frequently Asked Questions

What is the Patient Participation Group?

This will be a small group of patients who have agreed that the practice may ask them some questions from time to time, such as what they think about the quality of the service the practice provides. This PPG will also help decide the topics that are asked about in the practice’s Patient Survey.

How much time would I need to give?

The practice will usually contact the members of the PPG via email, phone or their preferred method. Questions will be kept short and “to-the-point,” so it should only take a few minutes of your time on each occasion. We are not likely to contact you more than five times per year.

Who is needed?

We would like to recruit the PPG from as broad a range of backgrounds as possible. This is so we get a group that truly reflects the variety of patients at the practice. For example, we need young people, workers, retirees, people with a variety of disabilities or long-term health problems, those from diverse ethnic backgrounds, patients who use the surgery regularly and those who don’t, as well as the housebound etc.

What happens next?

Once we have your details we will contact you to give you more information about the Patient Participation Group and how you can become involved.

We very much look forward to hearing from you !

 

Please note that medical information should not be sent via email, and that this group will not discuss individual medical matters..

Data Protection Information: Please note that we will not provide your personal or contact details to any third party without your permission

Buckinghamshire and Oxfordshire NHS Cluster almost always have consultations and public involvement activities on-going. As at January 2012, a few examples were: gluten-free food prescribing, the enhanced recovery programme and health and social care.

Click here to find out what consultations and activities are ongoing at the moment, so you will have the chance to have your say and to be involved.

 

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this form for complaints - these should always be directed to the Practice Manager

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